Your privacy is important to us, and we believe that it should be protected. This policy tells you how we will use the information you provide to the EUROWAGENS Website and your control over said information.

This policy was made in light of the requirements set out by the General Data Protection Regulations (GDPR) 2018 in order to explain our data processing practices.

You are automatically agreeing to Eurowagens Website and its core services by using it, so please read our privacy policy carefully.

COOKIES

SHARING OUR PAGES

SECURITY

WHO WE ARE and What we do

We are a B2C and B2B supplier of automotive car parts. Offering a wide range of aftermarket, OEM and Genuine repair and replacement vehicle parts.

Our focus is providing the right part, fast, and with efficient and friendly service.

Based in Hertfordshire, UK; we dispatch parts directly from our own warehouse multiple times a day and use modern logistics and stock-management to ensure every order arrives on time and as expected.

Our entire team is focused on making it easy to find and buy the correct car parts you need. We do so by providing detailed imagery, refined, jargon free product descriptions that’s easy to understand, and most importantly, a well-trained and passionate customer service team that’s eager to assist you and ensure you buy the correct part the first time, every time.

PRIVACY POLICY

WHAT IS EUROWAGENS IS DOING TO COMPLY WITH GDPR?

EUROWAGENS customers have the right to access, erase, and object to their data.
EUROWAGENS will assist customers where possible, to respond to data subject requests they may receive under the GDPR. We will assist our customers with responding to individual rights requests that they receive under the GDPR.
EUROWAGENS will limit personal data processing to specified, legitimate purposes and will limit personal data collection and storage to intended purposes.
EUROWAGENS will ensure that employees authorised to process personal data have committed to confidentiality.
EUROWAGENS ensures that personal data is protected using appropriate security practices.
EUROWAGENS implements organisational and technological safeguards practices to secure our customers’ data are compliant under the requirement of GDPR.

WHAT INFORMATION DOES EUROWAGENS COLLECT FROM ITS USERS?

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for (where appropriate), their name, email address, mailing address, phone number, physical images, bank details for sale and or refunding purposes, home address for product shipping purposes. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities and services for example, item purchasing.

OTHER INFORMATION WE COLLECT FOR LEGITIMATE PURPOSES

The information we collect will be used to enhance our offering in order to provide you with a more personalised and effective experience. We may contact you from time to time to inform you of important developments with regard to the EUROWAGENS. Website. Additionally, if you have provided your consent, we may also contact you to let you know about any services or promotions we think may be of interest to you.
You have a right to access the information that we hold about you. To obtain a copy of this information, contact EUROWAGENS at the address provided above.

HOW DOES EUROWAGENS USE THIS INFORMATION?

We use your information to provide our services, including order purchasing, order shipment fulfilment, Customer Service Assistance or/and product improvements.
We use your information to contact you at your request or to prove customer service.
We use your information to improve our Websites for future services.
We use your information to follow-up regarding product upselling, suitable and appropriate product suggestions, internal promotional offers, feedback requests and additional services.
If you are a company, we may refer your details to our sister company Langenhaart to offer you better suite trade prices.
We use your information for analytic, research and development purposes.
We do not sell your information to any outside party

WHO CAN ACCESS YOUR PERSONAL INFORMATION?

As a customer or potential customer, we reserve the right to retain access to the personal information we have gathered from you. If you have provided the relevant consent, we may pass the relevant information to our 3rd party service providers and sister companies.

As a customer, the information you provide to us is kept in a secure data cloud with very restricted access. We also use a number of measures to ensure electronic access is protected and our systems can’t be exploited. When working with third parties such as our cloud storage service provider, and our logistics and inventory program/software we are assured they have secure measures in place to protect your information.

Use of the personal information collected from you is restricted to our relevant staff and appropriate third-party employees and services. Employees will only use this information if they need it to perform a specific and relevant task.
We retain your personal details for as long as is required by the relevant law.
If you have any questions or comments about the way we use your personal information or our privacy policy, please contact EUROWAGENS. via the contact form in us via email at cs@eurowagens.com or call +44 (0) 1462 670 334.

COOKIES

Just like most other Websites we use ‘cookies’ to track usage of our Website. Cookies are small text strings Websites can send to your browser to help enhance your visit to the Website. Cookies cannot be used to pass on computer viruses, retrieve other data from your computer’s hard drive or capture your email address. Generally, cookies can be used to securely store a User’s ID and password, personalise web pages, identify visited parts of a Site and keep track of User’s selections. The EUROWAGENS Website uses cookies to keep track of your preferences and we may use cookies so we can provide you personalised information based on preferences you’ve indicated while using our Website. Cookies are essential for personalising your Website experience.

To find out more information on cookies, and how to control or delete them you can visit aboutcookies.org Website.

MANDATORY COOKIES

These cookies are essential to the proper functioning of our Website and enable you to use its features, such as accessing secure areas of the Site. Without these cookies, you will not be able to perform core Site functions.

FUNCTIONALITY COOKIES

These cookies remember choices you make to improve your experience on our Website and allow the Website to provide enhanced and more personal features. They may also be used to provide functionality such as social media interaction. Some of these remember that you have visited a Website and this information is shared with other Websites who will present you relevant products. This type of advertising is designed to provide you with a selection of products that is personalised for you.

MANAGING COOKIES ON YOUR DEVICE

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storage enabled as a default setting. However, all browsers have the option to disable cookie storage on your computer if you wish to do this. Please be aware disabling cookies will limit the functionality we can offer at the EUROWAGENS Website. To find out more about setting your cookie preferences User the Website appropriate to your own browser.

SHARING OUR PAGES

We welcome you to share our content through social networks such as Facebook, Twitter, WhatsApp and Instagram, however, you may have cookies from these Websites stored on your device. We don’t control the setting of these cookies, so we suggest you check the third-party Websites for more information about their cookies and how to manage them. You can find more information on each of the listed social network’s policies on privacy and cookies by clicking the highlighted links above.

SECURITY

At the EUROWAGENS Website we adhere to robust security procedures, therefore our Website is under the Data Protection Act 1998. As such, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it.