Privacy Policy

Eurowagens (MNY UK LTD)

1. Introduction

This Privacy Policy explains how Eurowagens, a trading name of MNY UK LTD ("we", "us", or "our"), collects, uses, stores, and protects your personal data when you use our website, purchase our products, or interact with our services.

We are committed to handling your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Eurowagens is a trading name of MNY UK LTD

Company Number: 6610395

Registered Office:
Unit 120, Devonshire Business Centre
Works Rd
Letchworth Garden City
SG6 1GJ
United Kingdom

Email: cs@eurowagens.com

For the purposes of data protection law, we act as the data controller.

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, title (if provided)
  • Contact Data: billing address, delivery address, email address, phone number
  • Transaction Data: order details, payment information, purchase history
  • Technical Data: IP address, browser type, device data, and usage information
  • Profile Data: preferences, feedback, and customer service interactions
  • Vehicle/Product Data: vehicle registration, VIN, or compatibility details

Payment information is processed securely by third-party providers. We do not store full card details.

We do not knowingly collect sensitive personal data unless necessary and with explicit consent.

4. How We Use Your Data

We use your personal data to:

  • Process and fulfil orders, including delivery and returns
  • Communicate with you regarding orders and enquiries
  • Provide customer support and resolve issues
  • Improve our website, products, and services
  • Analyse website usage and performance
  • Detect and prevent fraud or misuse
  • Comply with legal and regulatory obligations
  • Send marketing communications (where consent has been given)

We only use your data for the purposes it was collected, unless a compatible use is required.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contract: to fulfil your order
  • Legal obligation: to comply with applicable laws
  • Legitimate interests: to operate and improve our business
  • Consent: for marketing and optional services

You may withdraw consent at any time.

6. Sharing Your Data

We may share your data with trusted third parties where necessary, including:

  • Payment providers
  • Delivery and courier services
  • IT and hosting providers
  • Marketplace platforms (e.g. eBay)
  • Professional advisers

We only share the minimum data required and ensure appropriate safeguards are in place.

We do not sell or trade your personal data.

7. International Transfers

Some providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards, such as:

  • Adequacy decisions
  • Standard contractual clauses
  • Additional security measures where required

8. Data Retention

We retain personal data only as long as necessary, including:

  • Fulfilling transactions
  • Meeting legal and tax obligations
  • Resolving disputes

Typically, transaction data is retained for 6 years. Data is then deleted or anonymised.

9. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (where applicable)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent

To exercise your rights, contact: cs@eurowagens.com

We may request identity verification.

10. Data Security

We implement appropriate security measures to protect your data, including:

  • Secure systems and encrypted connections
  • Restricted access controls
  • Regular monitoring and updates

Payment data is handled securely by third-party providers.

11. Cookies

We use cookies to support website functionality, analyse usage, and improve user experience.

For full details, please see our Cookie Policy.

12. Marketing

We only send marketing communications where you have opted in.

You can unsubscribe at any time via:

  • The link in our emails
  • Contacting us directly

Service-related communications will still be sent where necessary.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.

14. Children's Data

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

15. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page and take effect immediately.

16. Contact

If you have any questions, please contact:

Email: cs@eurowagens.com

17. Complaints

If you are not satisfied with how we handle your data, you may contact the Information Commissioner's Office (ICO):

Website: https://www.ico.org.uk

We would appreciate the opportunity to resolve your concerns first.